Day 1: Welcome to Almaty – The City of a Thousand Colours
• 1600 Hrs – Arrive at Almaty International Airport. After immigration and baggage clearance, meet your Best Choice Tours representative for a warm welcome.
• 1700 Hrs – Board your private vehicle with complimentary Wi-Fi, chocolates, and refreshing napkins.
• 1800 Hrs – Check-in at your selected hotel in Almaty.
• 2000 Hrs – Dinner at your preferred restaurant (at own cost).
• 2200 Hrs – Overnight stay at the hotel.

Day 2: Shymbulak Mountains & Evening in Panfilov Promenade
• Breakfast at the hotel.
• 1000 Hrs – Ride the 3-tier gondola to the stunning Shymbulak Mountain Resort (Level 3 – 3,200 meters). Enjoy panoramic views, adventure activities, and vibrant cafés.
• 1400 Hrs – Optional lunch at the resort or city (on own).
• 1600 Hrs – Return to hotel and relax.
• 1800 Hrs – Begin a walking tour along Panfilov Promenade and Arbat Street, filled with musical performances, boutique shops, and charming cafés.
• 2000 Hrs – Dinner (on own).
• 2200 Hrs – Return to hotel for overnight stay.

Day 3: Journey to Kolsai National Park – The Jewel of Tien Shan
• Breakfast at the hotel.
• 0900 Hrs – Depart for Kolsai Lakes (approx. 285 km / 4 hrs). Discover the “Kazakh Switzerland” surrounded by forested peaks.
• 1300 Hrs – Check in to your boutique lakeside resort.
• 1400 Hrs – Enjoy lunch at the resort or a local café (on own).
• 1600 Hrs – Enjoy a boat ride on Lake Kolsai or explore the area on horseback.
• 2000 Hrs – Dinner (on own).
• Overnight stay at Kolsai Nomad Resort – Lake View Room.

Day 4: Kaindy Lake & Charyn Canyon Exploration
• Breakfast at the resort.
• 1000 Hrs – Visit Kaindy Lake, famous for its haunting underwater forest—an ethereal sight created by a submerged spruce forest.
• 1300 Hrs – Lunch at a local café (on own).
• 1400 Hrs – Explore Charyn Canyon, Kazakhstan’s very own “Grand Canyon.” Wander through the iconic Valley of Castles and admire natural wonders like the Dragon and Witch Gorges.
• 1600 Hrs – Depart for Almaty.
• 1900 Hrs – Arrive and check in at your hotel.
• 2000 Hrs – Dinner (on own).
• 2200 Hrs – Overnight stay at the hotel.

Day 5: Green Bazaar, Rakhat Chocolates & Kok Tobe Sunset
• Breakfast at the hotel.
• 1000 Hrs – Visit Green Bazaar for a taste of local life and fresh produce. Continue to Rakhat Chocolate Factory, Kazakhstan’s oldest confectioner known for diabetic-friendly options and delicious treats.
• 1400 Hrs – Lunch at an Indian or local restaurant (on own).
• 1500 Hrs – Head to Dostyk Plaza, Esentai Mall, or Mega Mall for premium shopping.
• 1800 Hrs – Ride the cable car to Kok Tobe Hill for sunset views over Almaty and the snow capped mountains.
• 2000 Hrs – Dinner (on own).
• 2200 Hrs – Hotel drop-off and overnight stay.

Day 6: Farewell Almaty
• 1200 Hrs – Enjoy a packed breakfast. After checkout, transfer to Almaty International Airport for your departure.

• Paragliding | Zipline | Snowmobile | River Rafting
• Hot Air Balloon | Yacht Party | Go-Kart + Buggy Adventure
• Private Pool Party | Outdoor Picnic | Cessna Flying Experience
• Nightclub Hopping | Stretch Limo Ride | Shooting Range

Package Inclusions

✅ Meet & greet at Almaty Airport
✅ Private vehicle with Wi-Fi, chocolates, napkins
✅ 4 nights in Almaty + 1 night at Kolsai Nomad Resort
✅ Daily breakfast
✅ Gondola tickets to Shymbulak and Kok Tobe
✅ Entrance to Kolsai, Kaindy Lake & Charyn Canyon
✅ English-speaking guide throughout
✅ 2 water bottles per person per day
✅ All hotel taxes

Package Exclusions

❌ International flights
❌ Meals unless specified
❌ Personal expenses, tips
❌ Visa fee for Kazakhstan (USD 85 if applicable)
❌ 5% bed tax payable at hotel
❌ GST/TCS (For Indian travelers only)

1. Booking and Payment
   To confirm your reservation, a deposit of at least 50% of the total package cost—or the non-refundable portion, whichever is greater—is required. The remaining balance must be paid no later than 15 days prior to the departure date.
2. Package Inclusions and Pricing
   Package prices generally include accommodation, transfers, and the listed activities. Please note that prices are subject to change due to currency fluctuations, revised taxes, or unforeseen surcharges.
3. Availability and Confirmation
   All services, including accommodations and activities, are subject to availability at the time of booking. We are not holding any reservations until confirmation is received. Final availability will be confirmed upon booking request.
4. Holiday Surcharges
   Additional charges may apply during public holidays or peak travel seasons. These will be communicated in advance, if applicable.
5. Travel Documentation
   Guests are kindly reminded to ensure that they hold valid passports, visas, and any other necessary travel documents. Best Choice Tours cannot be held responsible for travel issues arising from incomplete or incorrect documentation.
6. Accurate Personal Information
   It is essential that all passenger names and details provided at the time of booking exactly match those on their passports. Best Choice Tours is not responsible for any charges incurred due to incorrect information.
7. Special Requests
   We will gladly attempt to fulfill special requests such as gender-specific amenities; however, please note that these are subject to availability and cannot be guaranteed.
8. Travel Insurance
   Depending on the destination, travel insurance may be mandatory. We highly recommend securing appropriate coverage and carrying proof of insurance throughout your trip.
9. Health and Safety Compliance
   Guests are responsible for ensuring compliance with health and entry requirements, including any current COVID-19 protocols, at their travel destinations.
10. Third-Party Services
    Best Choice Tours operates as an intermediary between guests and service providers. While we strive to collaborate with reliable partners, we cannot accept responsibility for any delays, cancellations, or service disruptions beyond our control.
11. Accommodation
    Hotel rooms are subject to availability. If the originally requested hotel is unavailable, we will offer an alternative of a similar standard. Hotel check-in is typically from 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out requests are subject to hotel discretion.
12. Extra Guest Accommodation
    When three guests share a room, an additional mattress or roll-away bed will be provided as per hotel policy.
13. Voucher Issuance
    Travel vouchers and documentation will be issued up to 72 hours before departure, provided full payment has been received.
14. Leisure Days
    A “Day at Leisure” refers to days without scheduled sightseeing or activities, offering guests free time for personal exploration.
15. Flight Irregularities
    In the event of flight changes, delays, or cancellations that result in extended stays, any associated expenses will be the guest’s responsibility. Best Choice Tours will, however, extend every possible assistance.
16. Incidental and Damage Charges
    Guests are responsible for any incidental expenses incurred at the hotel (e.g., minibar, room service) as well as any damage caused to property. Such costs must be settled directly with the hotel.
17. Cancellations Due to Unforeseen Events
    If a trip is cancelled due to natural disasters, adverse weather, or other force majeure circumstances, we will endeavor to secure the highest possible refund in accordance with our agreements with service partners.